Find out about the main issues that will be the Agency’s priority this biennium The National Telecommunications Agency (Anatel) has published Ruling No. 394 on the Regulatory Agenda for the 2023-2024 biennium.
This document is the instrument that determines the topics that will be prioritized by the Board of Directors for this biennium, fulfilling the Agency’s commitment to publicity, transparency, predictability and efficiency in the regulatory performance of the telecommunications sector.
In addition to complying with the provisions of Federal Law No. 13,848/2019 (Regulatory Agencies Law), as well as Internal Resolution No. 08/2021, the publication of Anatel’s Regulatory Agenda for the 2023-2024 biennium included the participation of society, through Public Consultation No. 48, of 2022.
This Agenda is in line with Anatel’s Strategic Plan 2023-2027, and we will now analyze the items considered to be priorities. Re-evaluation of the Regulation on the Application of Administrative Sanctions The application of sanctions is one of Anatel’s legal attributions, provided for in Federal Law No. 9.472/1997 (General Telecommunications Law – LGT).
It is one of the pillars of the Agency’s value chain, making up one of the Agenda’s priority themes due to responsive regulation practices – the ultimate goal of which is to provide users with access to the best quality services.
One of Anatel’s Strategic Initiatives[1] related to the issue of inspection is the modernization of inspection mechanisms.
The aim is to guarantee compliance with regulatory obligations, with a reduction in the execution of inspection actions, as well as improving relations with the regulated sector.
Another initiative, also related to inspection, is precisely the implementation of the Regulatory Inspection Regulation, with an increase in the responsive culture, and in a more effective way. Regulation of the Users’ Council With the aim of enabling measures that contribute to improving the quality of services, from the perspective of users, and in a self-regulated manner, Anatel has included as a priority the Regulatory Outcome Assessment of the Regulation of the Users’ Council, which was approved through Resolution 734/2020.
Within the Agency’s value chain, related to the topic of Relationship and Communication, one of Anatel’s duties is to receive and deal with consumer demands.
Among the Goals set out in its Strategic Plan are to raise the overall satisfaction level of Fixed Broadband consumers from 6.9 to 7.5 by 2027, and Mobile Telephony consumers from 7.6 to 8.1, also by 2027.
Still on the subject of consumerism, one of the Strategic Plan’s Initiatives is, by structuring the process of monitoring retail offers, to promote economic access for users – with the expected result of providing consumers with complete information on sectoral offers.
These issues should certainly be on the agenda of the Users’ Council throughout this biennium. Re-evaluation of the rules applicable to community networks Due to the fact that community networks can contribute to reducing access gaps, especially for indigenous communities, quilombolas, and civil society organizations, Anatel decided to include these rules in the list of priorities for the next biennium. This measure could contribute to public policies for universal access to telecommunications services. Evaluation of Regulatory Results (ARR) of the PGMC Anatel decided not to include the ARR of the General Competition Goals Plan (PGMC), given the fact that Resolution 694/2018, which updated Resolution 600/2012, is already an evaluation of the effectiveness of this regulatory remedy, as well as the need to update it.
The issue of competition is very dear to the telecommunications sector and one of Anatel’s competencies is to periodically re-evaluate regulations with a view to promoting competition – thus guaranteeing a market with broad, free and fair competition.
Access to network infrastructure certainly contributes to the universalization of telecommunications services, with increased competition and a consequent increase in the quality of the services provided.
Among Anatel’s Objectives and Goals in its 2023-2027 Strategic Plan is to stimulate dynamic and sustainable markets for communication and connectivity services.
To achieve this Goal, the Agency proposes, among other initiatives, to promote regulations appropriate to the competitive context through the PGMC.
Still on the subject of competition in the sector, in order to offer greater robustness to this important demand, and due to the joint impact on the promotion of competition, the Agenda for the next biennium includes the initiative to unify the Reassessment of the Regulation of Relevant Markets (PGMC) with the Reassessment of the Regulation of Dedicated Line Operation – EILD. [1] The strategic initiatives are included in the Strategic Plan 2023-2027, and are intended to fill the gaps between the Agency’s current performance and that desired for the future.
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